At Masters Tax, we are committed to protecting your personal information and ensuring transparency in our communications. This policy includes details about how we collect, use and protect your data, as well as terms relating to our SMS communications.

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1. Privacy Policy

​1.1 Collection and use of information

We collect personal information, including telephone numbers, only with your explicit consent to provide our services, including SMS communications. We do not share this information with third parties or affiliated companies for marketing purposes.of.

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1.2 Consent methods

​We obtain your consent for SMS communications through the following methods:

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• Verbal consent: Provided over the phone or in face-to-face interactions.

• Online Consent: Through a form on our website https://www.masterstaxusa.com

 

The form will include the following text:

By checking this box, you agree to receive SMS messages from Masters Tax. You can answer STOP to unsubscribe at any time. Message and data rates may apply. Message frequency may vary. For help, text the word HELP at 424-273-5716. More details in our privacy policy at https://www.masterstaxusa.com/politica-de-privacidad

 

1.3 Data protection

We implement technical and organizational security measures to protect your personal information against unauthorized access, misuse or loss.

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1.4 User rights

You may exercise your rights to access, correct, delete or restrict your data by contacting us at efile@masterstaxusa.com

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​2. SMS Terms and Conditions​

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2.1 Consent for SMS

The telephone numbers collected will be used exclusively for the specified purposes and will not be shared with third parties for marketing purposes.

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2.2 Types of SMS communications

If you have given your consent, you may receive text messages related to:

• Appointment reminders.

• Notifications about tracking the status of your refund

• Important information about our services such as ITIN application

Message example:

"Thank you for contacting us at Masters Tax. How can we help you? Reply STOP cancel at any time. For help, send HELP or visit our privacy policy at https://www.masterstaxusa.com/politica-de-privacidad

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2.3 Message frequency

Each subscriber can receive between 1 and 10 messages daily, depending on the total number of subscribed users and the nature of the service.

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2.4 Rates for SMS Messages

Message and data rates may apply, as determined by your wireless carrier. Check with your provider for details on possible costs.

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2.5 Subscription methods

​You can subscribe to our SMS communications through:

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• Forms on our website https://www.masterstaxusa.com

 

2.6 Opt-out

You can unsubscribe at any time by replying STOP to any SMS message you receive. Once you have opted out, you will not receive further SMS communications. You can resubscribe by replying START.

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Contact 

If you have questions or concerns about this Privacy Policy and the SMS Terms, please contact us at:

Masters Tax & Insurance Solution
efile@masterstaxusa.com
800-522-3941